Shipping policy

At SATURNÉ prague, every piece is carefully inspected and prepared before shipment.

Processing Time

Orders are processed within 2-5 business days after payment is confirmed.

Shipping

We offer worldwide shipping.

Estimated delivery times:

-Europe: 5-10 business days

-Middle east: 3-7 business days

-North America: 5-10 business days

-Rest of the world: 7-14 business days

 

Please note that delivery times are estimates and may vary during holidays or due to customs processing.

 

Shipping costs 

We are pleased to offer complimentary worldwide shipping on all SATURNÉ orders.

Customs & Duties

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Incorrect Addresses

Please ensure your shipping information is correct before placing your order. SATURNÉ is not responsible for delays or lost packages caused by incorrect addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us at contact@saturneprague.com within 7 days of delivery so we can assist you.